Watch the video guide above this FAQ and pay attention especially to the following:
- Make sure that the end of the filament thread that you insert into the printer has a sharp edge
- Make sure that you press the filament thread as far into the printer as possible and maintain this pressure while choosing “eat filament” in the app
- Make sure that the filament spool is able to rotate freely
- I’m still having problems getting the printer to eat the filament. What else can I do?
If the above-mentioned doesn’t help, check if the filament gear of the printer looks grinded. If it looks worn, you can order a new gear in the webshop of this website.