The printer is not showing required color code when changing filament or starting a new print. What can I do?

If your printer is not showing a color code when you’re being asked to enter a color code in the Sculpto App, it may be due to a missing update for the printer.
If you haven’t received any message in the app regarding an available update, please try the following:

  1. Log out of the app then log back in.
  2. Log in from a different device or via the Web App.
  3. Reinstall the Sculpto App.

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